Gatemo
LEGAL DOCUMENT

PRIVACY POLICY

Gatemo · Jakarta, Indonesia · Last Updated: January 2026

This Privacy Policy describes how Gatemo ("Gatemo", "we", "our") collects, uses, stores, and protects personal data submitted by visitors to the gatemo.info website (the "Site"). By using the Site, you acknowledge that you have read and understood this policy.

1. Data Controller

The data controller for personal data collected via this Site is Gatemo, operating from Jl. Tanjung Karang No. 162, 10230 Jakarta, Indonesia. For data-related enquiries, contact the team at [email protected].

2. Personal Data We Collect

Gatemo collects personal data only when it is voluntarily submitted by a Site visitor. The categories of personal data we may collect include:

  • Name and email address submitted via the contact form
  • Message content submitted via the contact form
  • IP address and browser/device metadata collected automatically via server logs and analytics tools
  • Cookie identifiers as described in the Cookie Policy

Gatemo does not collect sensitive personal data, payment card data, identity document numbers, or health-related personal data via the Site.

3. Purposes of Processing

Personal data collected via the Site is processed for the following purposes:

  • Responding to contact form submissions and enquiries
  • Operating and maintaining the Site, including security and performance monitoring
  • Analysing aggregate Site usage patterns to improve the user experience
  • Complying with applicable legal obligations

Gatemo does not use personal data collected via the Site for direct marketing, profiling, or automated decision-making.

4. Legal Basis for Processing

Processing of personal data is carried out on the following legal bases under the applicable data protection framework (Indonesia's Personal Data Protection Law, UU PDP):

  • Consent — for optional cookie categories as described in the Cookie Policy
  • Legitimate interests — for server log collection and basic analytics necessary for Site operation and security
  • Contractual necessity — for processing contact form submissions in order to respond to the enquiry submitted

5. Data Retention

Contact form submissions are retained for a period of 24 months from the date of receipt, after which they are deleted from the correspondence archive. Server log data is retained for a maximum of 12 months. Cookie data is retained for the duration specified in the Cookie Policy. Data retained to comply with legal obligations is kept for the period required by the applicable obligation.

6. Data Sharing

Gatemo does not sell, lease, or transfer personal data to third parties for their own commercial purposes. Personal data may be shared with the following categories of recipient:

  • Hosting and infrastructure providers operating the Site under a data processing agreement
  • Analytics service providers operating under a data processing agreement and using only aggregate, anonymised data
  • Competent regulatory or law enforcement authorities where disclosure is required by applicable law

7. International Transfers

Personal data collected via the Site may be processed on servers located outside Indonesia where Gatemo's hosting infrastructure operates. Where such transfers occur, Gatemo ensures that appropriate safeguards are in place consistent with the requirements of the applicable personal data protection framework.

8. Your Rights

Under applicable data protection law, you have the following rights in relation to personal data Gatemo holds about you:

  • The right to access personal data held about you
  • The right to request correction of inaccurate personal data
  • The right to request deletion of personal data where Gatemo no longer has a legal basis to retain it
  • The right to withdraw consent where processing is based on consent
  • The right to lodge a complaint with the relevant supervisory authority

To exercise any of the above rights, submit a written request to [email protected]. Gatemo will respond within 30 calendar days of receipt.

9. Cookies

The Site uses cookies and similar tracking technologies. A full description of the cookies used, their purposes, and how to manage your preferences is set out in the Cookie Policy. You may manage your cookie preferences at any time via the Cookie Settings link in the Site footer.

10. Product Classification Notice

Gatemo products are nutritional food-supplements registered with the applicable local regulatory authority under food-supplement classification. Products meet compositional and labelling requirements for nutritional supplement categories. This Privacy Policy governs the processing of personal data via the Site only — it does not constitute product regulatory documentation.

11. Children

The Site is not directed at persons under the age of 18. Gatemo does not knowingly collect personal data from persons under 18. If you believe that personal data of a person under 18 has been submitted to Gatemo via the Site, contact [email protected] and the data will be deleted promptly.

12. Changes to This Policy

Gatemo may update this Privacy Policy from time to time to reflect changes in applicable law or Site operations. The date of the most recent revision is stated at the top of this page. Continued use of the Site following the posting of an updated policy constitutes acceptance of the changes.

13. Contact

For any questions about this Privacy Policy or the processing of your personal data, contact Gatemo at: